Mahmoud Kayyali
Director of AI Architecture at Appspace
AI Architect and Engineering Leader with 15+ years architecting and scaling enterprise SaaS platforms that serve millions of users globally. I lead AI architecture across the Appspace platform suite — defining the strategy for customer-facing product AI while driving the agentic, LLM-driven pipelines that transform how engineering teams build software. Deep expertise spanning full-stack development, applied AI, semantic search, and the architectural direction that turns emerging technology into production-grade systems for Fortune 500 enterprises.
Technical Skills
Professional Experience
Director of AI Architecture
Appspace
Dubai - United Arab Emirates
June 2026 - Present
- Lead AI architecture across the Appspace platform suite, defining the technical strategy for product AI capabilities serving Fortune 500 enterprises worldwide
- Architect and scale platform-wide AI services — including assistant frameworks, generative AI, automated translation, and intelligent analytics — ensuring consistency and reliability across multiple product lines
- Drive internal engineering transformation through agentic, LLM-driven development pipelines that automate workflows from issue to deployment and accelerate shipping velocity
- Establish the governance models, evaluation standards, and architectural blueprints that guide AI and machine learning frameworks across the organization
- Partner with Product, Engineering, and Leadership to translate complex requirements into scalable, secure, production-ready AI architectures
- Mentor architects and engineers in modern AI methodologies — agentic workflows, prompt engineering, and LLM-assisted development — elevating capability across teams
Software Architect
Appspace
Dubai - United Arab Emirates
April 2022 - June 2026
- Architect and build core modules of the Appspace employee experience platform, powering digital workplace solutions for Fortune 500 enterprises
- Direct two high-performing development teams, defining technical roadmaps and driving execution of strategic platform initiatives
- Champion innovation through R&D, evaluating emerging technologies and translating them into competitive product differentiators
- Cultivate engineering excellence by providing hands-on technical mentorship, elevating team capabilities and code quality standards
- Pioneered AI-powered features and intelligent integrations, positioning the platform at the forefront of workplace technology
- Revolutionized platform search with AI-driven semantic capabilities, dramatically improving content discovery and user satisfaction
Senior Solutions Developer
Appspace
Kuala Lumpur - Malaysia
October 2018 - April 2022
- Engineer custom HTML5 applications extending Appspace platform capabilities, unlocking new revenue streams and competitive differentiation
- Architect seamless enterprise integrations connecting Appspace with critical third-party systems via REST/SOAP APIs, eliminating data silos
- Build full-stack solutions that streamline workflows and enhance user experience across the digital workplace ecosystem
- Design and deploy intelligent chatbots for major collaboration platforms, automating processes and boosting team productivity
Consulting Systems Engineer
Appspace
Dubai - United Arab Emirates
April 2015 - October 2018
- Accelerate sales cycles through strategic pre-sales engagement, converting technical requirements into revenue opportunities
- Empower customers with comprehensive training programs that maximize product adoption and ROI
- Enable partner and integrator ecosystems, strengthening channel relationships and expanding market reach
- Architect proof-of-concepts and enterprise system designs that validate solutions and de-risk client investments
Senior Digital Signage Specialist
Advanced Interactive Media Solutions (AIMS)
Dubai - United Arab Emirates
June 2013 - April 2015
- Spearhead pre-sales strategy, securing high-value contracts through technical expertise and client engagement
- Engineer full-stack solutions for Meeting Room Management and Digital Wayfinding platforms, driving operational efficiency
- Orchestrate complex multi-system integrations and advanced content development for Scala Digital Signage ecosystems
- Deliver technical training programs and executive-level product demonstrations to diverse stakeholder groups
- Pioneer R&D initiatives to identify emerging technologies and drive product innovation roadmap
- Lead cross-functional teams of developers and designers, delivering projects on time and exceeding performance benchmarks
Software Engineer
Qnet Co.
Doha - Qatar
March 2011 - June 2013
- Architect and deliver enterprise software solutions and mission-critical system integrations
- Drive pre-sales revenue pipeline through high-impact technical demonstrations and stakeholder engagement
- Transform client requirements into strategic, scalable solutions that deliver measurable business value
Education & Languages
Education
Computer Information Systems
University Of Jordan
Amman - Jordan
2005 - 2010
Bsc. in Computer Information Systems
Languages
Arabic
Native
English
Professional